BeadProducts.com Specializes in providing high quality products and friendly service at a fair price. If you have any questions on ordering, returns, or policies, please contact our customer service department at 1-800-743-7890 M-Friday between the hours of 9 and 4 pm Pacific Standard Time. We strive to offer quality beads at affordable prices with speedy order processing.
We will ship your order when it is complete, and will notify you if there is any delay in processing your order.
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Payments:
Rose Elliott
PO Box 163
Llano, CA 93544
All Credit Card payments are made through our secure server with (with the exception of manual payments by Money Orders or Personal Check). If mailing payment with order, your online order must be printed in full and accompany payment (you will receive an order confirmation via email upon completing it online). If paying by personal check allow 3 weeks for delivery. There will be a $25.00 charge added on all returned NSF checks. |
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Returns:
Unwanted items may be returned for a refund less 20%, or for an even exchange , as long as they are received back in unused condition within 10 days of the order date. There are no refunds on closeout job lots. Please note that postage is non refundable and you are responsible for return postage. ABSOLUTELY NO REFUNDS after ten days of delivery confirmation date. .
All returns must have an RA#, to obtain an RA# contact us via our online form and we will be in contact with you. |
Our Guarantee
If for some reason your item is defective due to poor craftsmanship, we will repair or replace the item immediately. Abuse or mistreatment causing items to break or be defective will be replaced or repaired at your expense. |
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Credit Card Security
At beadproducts.com, your payment information is encrypted and then saved to our 100% secure database. No credit card or personal information is ever sent via email or other non-secure means. Your information is kept private. We do not share your private information with anyone. |
Please note that your credit card will be billed by Ladybead.
